Just Mirrors

FREE RETURNS | PHONE: 0330 800 8181

 FREE DELIVERY ON ORDERS OVER £50

UK Mainland Deliveries only. excludes Premium Delivery services.

 TELEPHONE: 0333 800 8181

Shipping

Delivery Policy

Mirrorworld will give you notice of a scheduled (or otherwise agreed) delivery date, to allow you to make the necessary arrangements to receive the mirror. MirrorWorld will not accept liability for arrangements that you have made to receive or return your mirror. The delivery team can wait while you check your mirror for damages, where this is not possible please ensure you contact us within 72 hours of receipt of delivery if there are any issues with your order. Please note due to the nature of the product, we cannot accept responsibility for damages reported after this period. In the event of a delivery being delayed or cancelled due to circumstances beyond our control, we will offer a delivery date as close as possible to the original agreed delivery date. NB: This includes extreme weather conditions such as Snow and Floods, that may cause further delays to your delivery. Where a delivery date has been advised but the Buyer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £25 to cover part of the cost of the failed delivery and redelivery. We advise all customers to sign, "NOT CHECKED" with the carrier if you have any doubts about damage upon delivery.

 

Delivery Options

Free Delivery - Free delivery offers ONLY applies to Standard UK mainland, for Ready Made order values over £50.00 on a 5 - 7 day service.

Premium Deliveries

Non Standard or other delivery destinations such as Scottish Highlands, Northern Ireland, IOM, Channel Islands, & Eire etc will be subject to a delivery surcharge as these require a premium delivery service. (Please ask for further details)

AM Delivery - We can offer a pre 12pm delivery. This applies to Standard UK mainland, and excludes Non Standard or other delivery destinations such as Scottish Highlands, Northern Ireland, IOM, Channel Islands, & Eire etc which will be subject to a delivery surcharge. (Please ask for further details)

48 Hour Delivery - if taken, your order will be despatched within 48 hours* on all stock items under 1400mm in size and all made to measure mirrors of any size from the date they have been completed**. This applies to Standard UK mainland; unfortunately we cannot offer this service to Non Standard or other delivery destinations such as Scottish Highlands, Northern Ireland, IOM, Channel Islands, & Eire etc which will be subject to a delivery surcharge. (Please ask for further details)

* Orders received after 5.00pm and orders received over the weekend will be processed the next working day. This option relates to despatch only and does not guarantee delivery within 48hrs. New customers requiring delivery to an alternative address to the billing address will have to provide a passcode before any item can be delivered. This letter is despatched the same day the order is received except out of hours or weekends when the letter will be sent on the next working day.

** Please note: This does not guarantee for bespoke mirrors to be made within 48hours but only that they will be despatched within 48hours of completion.

Saturday Delivery - For £25.00 we can deliver your order on the next available Saturday that your order is ready to be despatched. (Orders received after 2pm on Friday will be despatched on the following Saturday). This option applies to Standard UK mainland; unfortunately we cannot offer this delivery to Non Standard or other delivery destinations such as Scottish Highlands, Northern Ireland, IOM, Channel Islands, & Eire etc which will be subject to a delivery surcharge. (Please ask for further details unfortunately we cannot offer a Saturday delivery on oversized mirrors, however if a premium delivery service is required we may be able to accommodate your needs, please ask our sales team for details.

 

Delivery Assistance


In order that we can offer as competitive rate for deliveries as possible on our mirrors, our vehicles are manned by only one person. The driver will unload the goods for you; however we will need you to provide suitable help in the unloading of mirrors with any length over 1.3 meters. If you are unable to do this, we can provide a second person at an additional charge but must be contacted in advance for a quote. Please note, if you have not informed us in advance and you are unable to provide assistance for these larger mirrors, we will need to redeliver at another time and you will be required to pay an additional delivery charge.

Our delivery team can happily unload to a ground floor room, however they are not insured to deliver above ground floor as our insurers will not cover this. As such we regret that they can not deliver to an upstairs rooms nor can they collect from them.

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